Privacy Policy

This Privacy Policy explains how Shenique (“Shenique”, “we”, “us”) collects, uses, and protects personal information when you use our website, create an account, request rentals, or communicate with us.

We may collect the following categories of information:

• Account details such as name, email address, phone number, and authentication data.
• Booking and transaction information, including delivery addresses, rental dates, and payment status.
• Profile and sizing preferences you choose to provide.
• Communications with support, lenders, or partner boutiques.
• Technical data such as device type, browser, IP address, and usage analytics.

We use personal information to:

• Create and secure your account, including OTP or OAuth sign-in.
• Process bookings, payments, deliveries, and returns.
• Communicate order updates, support responses, and service notices.
• Improve listings, search, fraud prevention, and platform performance.
• Comply with legal obligations and enforce our terms.

We share information only as needed to operate the service. This may include lenders fulfilling your booking, payment processors, delivery partners, analytics providers, and infrastructure services such as authentication and hosting.

We do not sell your personal information.

We retain information for as long as your account is active or as needed to provide the service, resolve disputes, enforce agreements, and meet legal requirements.

We use administrative, technical, and organizational safeguards designed to protect personal information. No online service can guarantee absolute security, so please use a unique login method and contact us if you suspect unauthorized access.

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You can update profile details in your account or contact us to make a request.

You may opt out of non-essential marketing emails using the unsubscribe link in those messages.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can manage cookies through your browser settings, though some features may not work correctly if cookies are disabled.

Shenique is not directed to children under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Last updated” date below reflects the latest revision. Material changes will be posted on this page.

For privacy questions or requests, contact us through the contact page on shenique.com.